A kind, practical review of your full client onboarding journey so it feels clear, welcoming, and aligned with your values. I step through your entire process exactly as a new client would, from first enquiry to first session, and provide a clear audit highlighting what’s working, where things feel clunky or confusing, and how to improve flow, clarity, and warmth. You’ll receive thoughtful, human-first suggestions you can action straight away, helping your onboarding feel like a genuine welcome rather than a rushed checklist.
A kind, practical review of your full client onboarding journey so it feels clear, welcoming, and aligned with your values. I step through your entire process exactly as a new client would, from first enquiry to first session, and provide a clear audit highlighting what’s working, where things feel clunky or confusing, and how to improve flow, clarity, and warmth. You’ll receive thoughtful, human-first suggestions you can action straight away, helping your onboarding feel like a genuine welcome rather than a rushed checklist.